Girl's Pink Goldfish and Yabane Cotton Jinbei <140>

$35.00

Customer Reviews

Based on 1 review
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Viktor Forgacs (Prague, CZ)
Still don't have it

Hi. Believe it or not, I still didn't recieve the jinbei so there is nothing to review yet. Merry Christmas.

Viktor san, thank you for shopping at shimazakura and we appreciate you for informing us about the delivery delay. When we received your order, we noticed that you are located overseas and we assumed this purchase could be a part of your holiday gifts therefore, as you can see on the tracking, we have shipped your order the day we received your order. We completely understand your frustration however, unfortunately, we have no control over the package delivery once it leaves our hands and moves over to the carrier. We are very sorry. As we can see on the tracking, your package has been in your country but it is stuck at the customs. We have communicated with the carrier already so we will send you the detailed package information in a separate email. We apologize for this matter. Viktor san, we hope you and your family stay safe and have happy holidays!

Customer Reviews

Based on 1 review
0%
(0)
0%
(0)
0%
(0)
100%
(1)
0%
(0)
V
Viktor Forgacs (Prague, CZ)
Still don't have it

Hi. Believe it or not, I still didn't recieve the jinbei so there is nothing to review yet. Merry Christmas.

Viktor san, thank you for shopping at shimazakura and we appreciate you for informing us about the delivery delay. When we received your order, we noticed that you are located overseas and we assumed this purchase could be a part of your holiday gifts therefore, as you can see on the tracking, we have shipped your order the day we received your order. We completely understand your frustration however, unfortunately, we have no control over the package delivery once it leaves our hands and moves over to the carrier. We are very sorry. As we can see on the tracking, your package has been in your country but it is stuck at the customs. We have communicated with the carrier already so we will send you the detailed package information in a separate email. We apologize for this matter. Viktor san, we hope you and your family stay safe and have happy holidays!

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